Relton Associates adheres to strict security and privacy practices, which include; Personal Information, Payment Information, Cookies and Email. We believe we are GDPR compliant and embrace GDPR and its values.
Relton Associates does not use or hold any personal identifiable information unless you have requested a service or opted-in to our newsletter.
Relton Associates aggregates your website activity, so we may better understand our users. For example, we may produce reports on the most popular search terms by collecting general search term data based on individual searches. This aggregate data is completely anonymous and does not contain any personally identifiable information.
When you visit Relton Associates, a small file called a ‘cookie’ will be saved on your computer’s hard drive. Cookies allow Relton Associates to make its website more useful by storing information about your preferences. Cookies do not personally identify an Internet user, although they do identify a user’s computer. You can set your browser’s option not to accept cookies; however, by doing so, you may not be able to access all of the features on the website.
Email and other data that we do hold
Your email address will never be sold. If you opt-in to Relton Associates’ newsletter you may also send you emails to inform you any new services, and what Relton Associates believes to be relevant news and events. You may of course choose at any time to not receive emails from Relton Associates by sending a request to: firstname.lastname@example.org
Relton Associates may send you emails to notify you about services you have requested and the progression of such services.
Your email may be transferred to a third-party service so that we are able to service you to the standards you would expect. Examples of a third party would be; PayPal, WorldPay, an email sending service, postal dispatch service or similar.
If you email Relton Associates we will respond as swiftly as we can and will only use your email to answer your question. Once this has been completed we may invite you to opt-in to our email newsletter or promotions, but unless you opt-in we will not use your email address again. Unless you opt-in or request a service we do not hold your email address.
If you request a service from us we request and hold the following information about you:
- Full Name and Title
- Postal Address
- Telephone Number
- Email address
This personal information will be electronically stored by Relton Associates on a secure server based in the UK.
Keeping your Data safe
We take our obligations to keep your personal data safe and secure very seriously. We restrict access to your personal information, which is strictly controlled on a ‘need to know’ basis. Team members are only allowed access to your personal data if they have been sufficiently trained in data handling.
We have specific technical controls in place to restrict access and these are monitored regularly.
The Relton Associates website is a secure site and is secured by an SSL certificate. You can see this by the presence of a padlock where our website address is. This makes the site HTTPS (the final S stands for Secure). We also host our website in the UK on a dedicated server as per GDPR guidelines.
Relton Associates does not hold any of your payment information. Payments are typical by direct bank transfer in keeping with money laundering protocols. On occasion we may use 3rd parties such as PayPal where we still do not hold any data. We operate in this manner to keep your data as secure as possible.
Updating, accessing or deleting your data
Should you wish to access any of your data you can do so by contacting us at: email@example.com
If you would like us to delete all data we hold on you then please request this via one of the following methods:
- the Telephone number which is positioned on the Relton Associates Contact Us page
- the Contact Us form which is positioned Relton Associates Contact Us page
- email us at: firstname.lastname@example.org
However please remember some information we are legally obliged to hold by our insurers and for accounting purposes.
How long do we keep your data for?
If you have signed up to our newsletter we will keep your email for as long as you are reading our newsletters. You can also unsubscribe from our emails at any time by clicking on the unsubscribe link or by emailing us at: email@example.com
How we keep your personal information up-to-date?
It’s important for both you and us that your personal information is correct. If you believe this not to be the case, then please contact us and we will update your details as soon as we are able to. You can also e-mail the amended details to: firstname.lastname@example.org and we will update your details for you (we will most likely contact you to verify your identity where necessary).
Our legal basis for processing your personal information
Much of our processing will be under the basis of our obligation to fulfil your requested service or because you have opted-in to our newsletter, which is what we’re communicate with you.
It is also in order to satisfy the legal requirements of our insurers. Financial information will be held for accounting purposes and records of Invoices and/or Receipts will be held for 7 years as directed by HMRC guidelines.
This site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites.
Information about Relton Associates Ltd
Company Number: 10114706
Company VAT number: 281 6902 88
Company Address: Relton Associates Ltd, Business Technology Centre, Bessemer Drive, Stevenage, SG1 2DX, UK