First in the UK for Amazon product despatch automation. In the next couple weeks we’ll be launching a first in the UK which will streamline the warehouse fulfilment process and save our client a lot of time.
With a new ‘plugin’ supplied by Net Despatch to our middleware, we’re able to automatically allocate postage to each order from pre-defined package rules (less chance of human error). This creates automated package labelling printed straight from the printer ready for Royal Mail to scan and send (includes Royal Mail’s QR codes and easily scannable labels).
Not only that, but it also automatically allocates tracking numbers to all orders, allowing you to mark all orders as ‘despatched’ en masse from the middleware dashboard. This process is applicable to all the client’s marketing channels. These marketing channels include; Amazon, Magento stores [x2 websites] and eBay.
Another big benefit is it gives ‘real time’ despatch information. If the order’s been cancelled we know immediately and can then manage our customer service far more accurately and with speed.
No more: multiple printing of labels, manual intervention, manually marking products as despatched, typing in addresses or inputing of tracking numbers. Now that has to be good news!
I have a very good feeling life’s about to change in the warehouse and they’ll wonder how they ever managed without it!